Feedback essentials

Very few aspects of a managerial job are held in such dread as the feedback session. Most of us have experienced that awful hour or so when there is a total absence of communication. As George Bernard Shaw once said “The single biggest problem in communication is the illusion that it has taken place.” So, […]

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Welcoming a visitor

There is a saying: “You never get a second chance to make a first impression.” This is especially true when you are welcoming a visitor to your place of work. Whether it’s for an impromptu chat or a scheduled meeting, it’s important to make your visitors feel comfortable when they enter your office. You may […]

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Being Assertive in the Office

Being assertive is very important because it is the best way to get respect. It shows that you are rational and in control of yourself. It’s also the best way to get what you want without offending anyone. Being assertive is one of the best sure-fire ways to start climbing the corporate ladder and to […]

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Giving a Project Update

Whatever job you do, you’ll need to give updates on the status of your work and ask for updates from other people. In this activity, you’ll review key project management terms and learn how to succinctly and successfully ask for and give updates using phrases which could be applied both to project work and other […]

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Professional Development: You Should NEVER Stop Learning

Learning should not stop in school. Throughout life people must continue to learn new things in order to grow. Having a thirst for knowledge is healthy and beneficial to one’s well-being. One can take advantage of professional development at work or decide to study a language in their free time. Keeping the brain active is […]

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3 claves para potenciar tu eficacia y eficiencia

Ser eficaz y eficiente son dos cualidades muy deseables tanto para la vida privada como para el entorno laboral. Aquí os dejamos algunos consejos de la mano de Merca 2.0. para potenciar estas cualidades. La eficacia y eficiencia son dos atributos diferenciados que conjuntando hacen cualquier esfuerzo o trabajo más rentable. Sin embargo, es muy importante mencionar […]

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Presentations and speeches: Making an impact

Giving a good speech is be considered an art form, and in this unit we will look at some examples to help you give better speeches presenting a product or project. Whether attending an interview, motivating your team, giving a sales pitch or promoting a new project, to make an impact, it is important for […]

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How to deal with the press

Selling your business to the press will be a crucial part of your communications mix. While there is no doubt that social media is also an essential part of this mix as it allows companies to talk directly to their customers, coverage in the main stream press can do a lot to boost the profile […]

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